News
Ark Housing would like to inform all tenants and partners of our office operating hours and emergency contact details over the Christmas and New Year period.
Office Closure Dates
Please note the following schedule for the holiday season:
Office Closes: 5:00 PM, Tuesday, 23rd December 2025
Office Reopens: 9:00 AM, Monday, 29th December 2025
Essential Services During Closure
We understand that urgent issues may arise during the holiday period. Please utilize the following contacts and resources while our main offices are closed:
Out-of-Hours Emergency Repairs
For all urgent and emergency repairs during the closure period, please contact our dedicated out-of-hours service immediately:
📞 03301 233337
Access Online Services
Tenants can continue to access many key services 24/7 via the Ark Tenant’s Portal throughout the holidays.
Please log in to your Tenant Portal to report and track non-urgent repairs, view essential tenancy information, and access other services.
Tenant Portal Link: www.arkhousing.co.uk/dashboard
The entire team at Ark Housing wishes all our tenants and partners a very Merry Christmas and a Happy New Year!