Working Together to Support You This Winter

This winter readiness information has been provided in collaboration with Northern Ireland Housing Associations, including Ark Housing, to help residents stay warm, safe and well during the colder months. The guidance below brings together practical, low‑cost tips on heating your home efficiently, protecting your health, preventing winter damage, and knowing where to get help if you need it.

Warmonbsnip

News

Grey Blue Illustration Cold Weather Instagram Post

Winter weather can put extra pressure on households and services alike. By preparing early and using energy wisely, you can reduce costs, avoid common winter problems, and protect your wellbeing.

Why Keeping Warm Matters

Keeping your home warm is not just about comfort — it’s essential for your health and wellbeing.

18–24°C: No risk to healthy people

Below 16°C: Increased risk of respiratory infections

Below 12°C: Raised blood pressure

Below 9°C: Core body temperature can begin to fall

Below 6°C: Risk of hypothermia

For most households, maintaining 18–21°C in main living areas during winter helps protect against illness and reduces condensation and mould.

Common Energy Myths – Busted

Myth: Turning the thermostat up higher heats your home faster

Reality: Your home heats at the same rate regardless of the setting. Use timers instead — set heating to come on around an hour before you need it.

Myth: Heating for just a couple of hours a day is enough

Reality: A steady temperature is more efficient than short bursts. Constant low‑level heat keeps your home warmer and healthier.

Myth: Turning lights on and off wastes energy

Reality: Lights use energy when they’re on. Turning them off when not needed can save money over the year.

Keeping Yourself Warm (Low‑Cost Tips)

Layer up: Wear a lightweight base layer (such as thermals), a warm mid‑layer (fleece or knitwear), and add extra layers if needed. Avoid cotton — wool keeps heat in better.

Wear a hat indoors: Heat escapes through your head, just like any other uncovered part of your body.

Keep feet warm: Slippers or shoes indoors help, especially on hard floors. Raising your feet on a stool can also help.

Use heat aids wisely: Hot water bottles and electric blankets are inexpensive ways to keep warm, costing only a few pence per hour.

Heating Your Home Efficiently

Keep rooms you use most at a comfortable temperature and close doors to unused rooms

Maintain a minimum temperature of 18°C to reduce damp and mould

Use thermostats and timers to control heating efficiently

Turn radiators down (not off) in rooms you don’t use

Keep furniture and curtains clear of radiators

Shut curtains in the evening to reduce heat loss (but keep them behind radiators)

Avoid drying clothes on radiators

If you have a solid fuel boiler or open fire, have your chimney swept annually

Preventing Draughts — Safely

Fit draught‑proofing strips, door snakes, and letterbox covers

Seal gaps around window frames

Always leave some ventilation to prevent condensation and the build‑up of waste gases

Saving Energy Around the Home

Lighting

Switch to LED bulbs where possible

Turn lights off when leaving a room

Keep stairs well‑lit to prevent falls

Use nightlights instead of leaving main lights on overnight

Appliances

Switch appliances off instead of leaving them on standby

Use remote‑control sockets if mobility is an issue

Run washing machines and other appliances during off‑peak times if you’re on an off‑peak tariff

Use fewer, fuller washes at lower temperatures

Air‑dry clothes where possible

Saving Energy in the Kitchen

Only boil the water you need

Keep lids on pans when cooking

Defrost frozen food in the fridge overnight

Defrost freezers regularly

Use microwaves, slow cookers and air fryers — they’re cheaper to run than ovens

Dealing With Damp and Condensation

Condensation happens when warm, moist air hits cold surfaces. Left untreated, it can lead to mould and health problems.

To reduce condensation:

Keep rooms heated to 18–21°C

Open windows during cooking and bathing

Use trickle vents daily

Dry clothes outdoors or in a well‑ventilated room

Wipe down windows and avoid leaving wet towels around

Keep vents and air bricks clear

Protecting Your Home During Extreme Cold

Preventing Frozen Pipes

Run heating at low levels day and night during very cold weather

Leave heating on low when away from home

Open cupboard doors under sinks to let warm air circulate

Keep internal doors slightly open

Don’t leave taps dripping

Allow warm air into loft spaces during extreme cold

Consider leaving a key with someone you trust to check your home

If Pipes Freeze

Turn off the water at the stopcock (usually under the kitchen sink)

Thaw pipes slowly using hot water bottles, warm cloths, or a hairdryer on a low setting

Start thawing from the end nearest the tap

If a Pipe Bursts

Turn off the stopcock immediately

Block escaping water with towels

Turn off heating systems

Turn on taps to drain the system

Switch off electricity if water is near electrics (do not touch a wet mains switch)

If ceilings bulge, avoid entering the room and safely release water if needed

Contact the Maintenance Team immediately by phone for emergencies

Common Winter Heating Issues

Frozen condensate pipes: Place a hot water bottle on the pipe near the outlet

Frozen gas regulators: Insulate the meter with towels and gently thaw using a hot water bottle

Repairs During Extreme Weather

During periods of extreme cold and high demand, repairs are prioritised, particularly where there is:

Complete heating failure

Young children

Older residents

Medical or mobility needs

Once you have reported a repair, please avoid repeat calls unless the situation changes. Repairs are issued and completed in order of priority. Your patience and cooperation during these times is appreciated.

Managing Energy Bills and Getting Support

Provide regular meter readings to avoid estimated bills

Check if switching supplier or tariff could save you money

Contact your supplier early if you’re struggling — repayment plans are available

Pre‑payment meters can help budgeting, but tariffs may differ

You may also be entitled to benefits or financial support you’re not currently claiming. Your Housing Association can help signpost support, or you can use independent advice services.

Look Out for Each Other

During extreme weather, please check on neighbours who may be elderly, disabled or housebound. A friendly visit can make a real difference.

Need More Help?

Support is available from:

Age NI Advice Line

Consumer Council

Advice NI

NI Energy Advice Service

Department for Communities – Make the Call

Here to Help App

To read the full guide on Staying Warm on a Budget, please click here

To read Ark Housing Guidance on Protecting Your Home in Cold Weather, please click here