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Housing Supply Assistant Full Time, Permanent Position

Reporting to the Director of Housing Supply, you will be responsible for being the first point of contact for the Housing Supply Department, providing efficient and professional help to tenants, developers, contractors and other stakeholders in accordance with our operational and strategic business plans and our core values.

CORE AREAS OF RESPONSIBILITY:

• Departmental communication handling

• Stakeholder engagement

• Defects management

• Administrative duties

Qualifications, Skills & Experience

Applicants must satisfy the following essential criteria:

• Minimum 5 GCSEs including English and Maths

• Minimum 1+ years experience (in the last 3 years) within a similar role

• Excellent level of IT literacy: MS Office

• High level of accuracy and attention to detail

• Strong communication skills

• Ability to work off own initiative and think creatively

• Strong organisational skills to work in a pressurised environment

• High professional integrity

• Assertive and collaborative approach when working as part of a wider team

• Attention to detail and problem-solving mindset

• Exceptional interpersonal skills

• Be focused and driven

Benefits include:

Remuneration: £27,984 to £29,398 depending on experience with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution).  Salaries are reviewed annually and uplifted in accordance with the Association’s Remuneration Policy.

This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.

22 days annual leave moving to 27 after 5 years’ service and 32 days after 10 years’ service;

13 customary holidays per annum;

A range of excellent work and family friendly policies;

Hybrid working policy;

Access to an EV (Electric Car) Salary Sacrifice Scheme.

For a confidential discussion regarding this position, please contact us on 02890 752310 or by email to recruitment@arkhousing.co.uk.

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification.

Closing Date for Receipt of Completed Applications is: Friday 6th February 2026 by 12pm

Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.