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New Features Now Available on the Ark Tenant Portal
The Ark Tenant Portal has been supporting tenants for some time, providing a simple way to access key tenancy information online. We’re pleased to share that the Portal has recently been updated with new features designed to make managing your tenancy even easier.
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Belfast Mayor Visits Roseville House to Promote City Council Initiatives and Cost of Living Support Guide
Belfast Lord Mayor, Councillor Tracy Kelly, visited Ark Housing’s Roseville House today to meet with staff and residents and to highlight the range of initiatives and support services currently being promoted by Belfast City Council.
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Working Together to Support You This Winter
This winter readiness information has been provided in collaboration with Northern Ireland Housing Associations, including Ark Housing, to help residents stay warm, safe and well during the colder months. The guidance below brings together practical, low‑cost tips on heating your home efficiently, protecting your health, preventing winter damage, and knowing where to get help if you need it.
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Building Brighter Futures: Ark Housing’s 2025 Year in Review
What a year it has been! At Ark Housing, 2025 wasn’t just about bricks and mortar; it was about the people, the partnerships, and the vibrant communities that make our houses feel like homes.
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Christmas and New Year Office Opening Hours
Ark Housing would like to inform all tenants and partners of our office operating hours and emergency contact details over the Christmas and New Year period.
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Ark Housing and Woven Launch Two New Shared Housing Developments in South Belfast
Woven and Ark Housing are delighted to announce the launch of two new shared housing developments off the Lisburn Road in South Belfast. Delivered in partnership with the Department for Communities (DfC) and the Northern Ireland Housing Executive (NIHE), the schemes provide a total of 45 high-quality apartments, offering much-needed social housing in this prime location.
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Homelessness Awareness Week 2025: See The Person
From December 1 to December 7, 2025, Homeless Connect will lead Homelessness Awareness Week (HAW) across Northern Ireland. This year’s theme, “See The Person,” reminds us to look beyond labels and recognize the individuality, dignity, and humanity of those experiencing homelessness.
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Ark Housing Board Connects with Residents at Ravarra Court
Ark Housing recently held a Board Away Day that included a visit to Ravarra Court in Bangor, highlighting the organisation's commitment to direct engagement and the delivery of high-quality specialized care.
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Ark Housing Brings 13 New Homes to Keady, Armagh
Ark Housing is delighted to announce the completion of 13 brand-new homes in the picturesque Carbry Meadows development in Keady, County Armagh. This exciting addition to our property portfolio marks another step forward in providing high-quality housing for families in the region.
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Catherine Court Families Create Colourful Road Safety Artwork
Families at Catherine Court, Newtownabbey, have joined forces with a talented local artist to bring a splash of colour and creativity to their neighbourhood. Together, they’ve designed and begun work on a vibrant road safety mural that aims to brighten the area while raising awareness about the importance of staying safe on the roads.
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Ark Housing Annual Report 2024–2025 Is Now Live!
We’re delighted to announce the release of the Ark Housing Annual Report 2024–2025, now available to read online!
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Ark Housing Stages "Question Time Special" at Feile an Phobhail
Ark Housing recently hosted a pivotal panel discussion, "Weathering the Storm: Exploring the Homelessness Crisis in Belfast," as part of the Feile an Phobhail Summer School.
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Cutting of the Sod Marks Milestone at Tillie & Henderson Shared Housing Development in Derry City.
A significant investment of £24m, which includes approximately £14m in capital funding from the Department for Communities, and £10m from Ark Housing Association, is set to transform the former Tillie and Henderson shirt factory site in Derry City.
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New Comprehensive Guide Launched to Help Tenants Understand Damp, Mould, and Condensation
Ark Housing is pleased to share a valuable new resource developed through the collaborative efforts of the Chartered Institute of Housing (CIH), the NI Federation of Housing Associations (NIFHA), and fellow housing associations. This comprehensive guide has been created by industry experts with the primary goal of assisting tenants in understanding and identifying the differences between damp, mould, and condensation.
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Your Voice Matters! Ark Housing's Community Pop-Ups & Scheme Walkabouts Are Back!
We're excited to announce the return of our popular Community Pop-Ups and Scheme Walkabouts across Northern Ireland! This is a fantastic opportunity for you to connect directly with Ark staff, share your experiences, identify areas where we can improve, and raise any concerns you may have about your homes and communities.
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Your Voice Matters: Tenants Forum Annual Dinner
Ark Housing recently hosted the Tenants' Forum Annual Dinner at the newly opened Black Mountain Shared Space, a cross-community venue offering a diverse range of activities for residents.
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Ark Housing Sponsors Team Northern Ireland at the Homeless World Cup
Ark Housing is delighted to announce our sponsorship of Team Northern Ireland as they prepare to compete in the Homeless World Cup in Seoul next week. This prestigious tournament is more than just a football event; it is a powerful platform that transforms lives and reshapes societal attitudes towards homelessness.
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Connect with Ark Housing: Join us at our Community Pop-Ups this August
Ark Housing is bringing our Community Pop-Ups to your neighborhood this August! These events are designed to develop open communication between tenants and our team, ensuring your voices are heard and your needs are met. Join us to share your thoughts, address any concerns, and help us identify areas for improvement.
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Out of Hours Repairs
Important Update: New Out of Hours Emergency Number for Tenants We are pleased to announce an important update regarding our Out of Hours (OOH) emergency maintenance service. Effective from 17:00 on Wednesday, 19th June, tenants are advised to contact our new emergency number: 03301 233337.
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COST OF LIVING PAYMENTS
The Department of Work and Pensions (DWP) has announced that Cost of Living payments will begin to be issued at the end of April 2023.
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STAYING WARM GUIDE
A new information booklet has been developed by the HACT NI Community Investment Network.
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TACKLING ANTI-SOCIAL BEHAVIOUR
A campaign to tackle antisocial behaviour and promote good neighbourhood relations has been launched by HACT NI.